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#1 service. Issue of no start was due to dead battery. Once customer installed his own battery he accidentally unplugged the mixer from the controller. Mixer being unplugged was 100% of all further issues. A new battery of proper size was installed and charging system was inspected. Charging system is operating properly. Generator has faulted in the past for RPM Sense Loss but firmware has never been updated. Firmware was updated from 1.10 to 1.15. A simulated power outage was performed and generator was allowed to power home for roughly 20 minutes without any issue. While generator was running fuel pressure was inspected and is set at 11”. Pictures have been uploaded.
#1 service. Generator is working properly.
Upon arrival gen was showing rpm sense loss 1505 alarm. Battery was producing 13.8 volts, but when it was load tested it dropped down to 8 volts. Replaced the battery, resolved the problem. Also showed a recurring “charger warning” alarm. But the gen was showing the battery charger was charging, and It had 120 volt on the t1 circuit
Based on alarm history and symptoms, the Bosh actuator was replaced. Upon further diagnostics it was determined the H-Panel is bad and will need to be replaced. Cole will return with the H-Panel and make repairs.
Fuel pressure under load 11”. Exerciser set for Monday at noon. Startup complete.
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